Channels
Customers change channel. The conversation doesn’t.
They write on WhatsApp, reply to an email, then open the chat on your site. Your team still sees one contact, one history, one thread. Nobody switches tools and nobody starts over.
WhatsApp
An official WhatsApp Business connection: approved messages, campaigns with the customer’s own name in them, and exactly one live chat per number — the way it looks on their phone.
Email
In and out of your own mailbox. Replies re-attach to the right conversation and images inside a message stay where they were.
Instagram
DMs and story replies land in the same queue as everything else.
Messenger
Connected Facebook pages arrive in the inbox with the contact's full history attached.
Phone
With Aircall a call becomes a conversation: recording, outcome and notes inside the thread.
Web widget
Featherweight and self-contained: it doesn’t slow your site, doesn’t inherit its styling and doesn’t disturb it.
Mobile app
The very same chat inside your app, push notifications included.
One contact, even when they write from three addresses and two numbers: identities are merged, not duplicated.
Let’s talk
Half an hour, and you’ll know.
No recorded deck. You tell us how you answer today, we tell you what would change and what it costs. If it does not make sense, we say so.
Mon–Fri, 09:00–13:00 CET