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Help center and self-service

The best answers are the ones you never give.

Write an answer once and use it in three places: the public help center, the chat on your site and the AI agent. Correct it once and it is corrected everywhere.

Public help center

  • 15 languages, each with its own address and indexable by Google
  • Custom domain with an automatic certificate
  • A different help center for customers and for partners
  • Assisted bulk translation and internal link checking
help.company.com/it/…
Help centerIT
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ITENDEFRESPTNLAR+7

How to move an appointment that is already confirmed

Up to 24 hours before, you can move an appointment from your account or by messaging us in chat. Within that window there is no charge…

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Before your appointment12 articles
Invoices and payments8 articles
SCMR

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How to move an appointment that is already confirmed

AppointmentInvoiceSomething else
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Widget and app

  • Configurable home: articles, cards, persona, search
  • Tickets customers can open — or only agents, if you prefer
  • A privacy notice written by you, not a default string
  • Flutter SDK at parity, RTL included

Let’s talk

Half an hour, and you’ll know.

No recorded deck. You tell us how you answer today, we tell you what would change and what it costs. If it does not make sense, we say so.

Mon–Fri, 09:00–13:00 CET